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Installing the Camera and Hardware

This guide will help you select the right location, install your Kingdom Metrics attendance-capture camera, and approve its placement — right from your phone.

⚠️ Important: The camera has a 180° horizontal and 55° vertical field of view. Proper placement ensures optimal coverage of your auditorium.

Camera and truss arm components prior to installation
Camera and truss arm components prior to installation

Option 1: Using Lighting Truss

Typical lighting truss installation view, camera mounted above the stage
Typical lighting truss installation view (camera mounted above stage)

Step 1: Determine the Location

  • The ideal location is above center stage on a lighting truss facing the audience.
  • Make sure the camera has a clear, unobstructed view of the seating area.
  • Maintain awareness of the 180° × 55° coverage for optimal accuracy.

Step 2: Attach the Camera

  • Attach the camera to the included truss arm. Note the arm can be attached to the top or bottom of the camera.
  • Use the truss clamp of the truss arm to securely attach the camera to the truss.
  • Unlock the arm and position the camera to have the best view of the audience.
  • The truss arm is fully articulated and can be locked into any position.
  • Confirm that the camera is:
    • Facing straight toward the audience
    • Firmly secured with no wobble or tilt
    • Clear of obstructions such as speakers, fans, lighting fixtures, etc.
    • See images A & B below

Step 3: Plug in the Camera

  • If you have a WiFi camera, attach the provided antenna "ears" to the left and right sides of the camera, then power it on with the provided power supply.
  • If you have a PoE camera, simply plug the camera into your PoE-powered switch with an Ethernet cable.
  • Once powered on, our system will discover and provision the camera — this can take up to 15 minutes. When provisioning completes, the floodlight on the front of the camera turns on and stays on. This is intentional — it's your cue that the camera is paired to your account, and it turns off once you approve placement in Step 4.

Step 4: Aim It & Approve Placement

  • The moment your camera comes online, we'll email you a setup link — subject line: "aim it & approve placement."
  • Open it on your phone for a live view from the camera. The first image takes about 15–20 seconds, then it updates every few seconds.
  • Aim the camera so your seating area fills the frame, run through the on-page checklist, and tap Confirm Placement. You (or your installer) approve it — no waiting on us.
  • Working with an installer or A/V tech? Forward the email — the link opens from any phone with no login needed.
  • Approving placement turns the floodlight off and starts your ~2-week warm-up. After warm-up, your camera flips to Active automatically and weekly counts start sending to your Daily Digest recipients.

Option 2: Using Wall Mount

Wall-mounted camera facing the audience
Wall-mounted camera facing the audience

Step 1: Determine the Location

  • The ideal location is on the back wall of the stage, typically centered.
  • Side-wall mounting is also acceptable if the view of the audience remains clear.
  • Maintain awareness of the 180° × 55° coverage for optimal accuracy.

Step 2: Attach the Camera

  • Using the hardware provided, attach the silver camera mounting plate to the wall.
  • Two drywall anchors and screws are provided for installation.
  • Make sure the bracket is level and securely fastened.
  • Attach the camera arm to the camera mounting plate and use the small screw to secure the arm to the plate.
  • Attach the camera to the camera arm.
  • Position the camera as best you can to have the best view of the audience.
  • Confirm that the camera is:
    • Facing straight toward the audience
    • Firmly secured with no wobble or tilt
    • Clear of obstructions such as speakers, signs, etc.
    • See images A & B below

Step 3: Plug in the Camera

  • If you have a WiFi camera, attach the provided antenna "ears" to the left and right sides of the camera, then power it on with the provided power supply.
  • If you have a PoE camera, simply plug the camera into your PoE-powered switch with an Ethernet cable.
  • Once powered on, our system will discover and provision the camera — this can take up to 15 minutes. When provisioning completes, the floodlight on the front of the camera turns on and stays on. This is intentional — it's your cue that the camera is paired to your account, and it turns off once you approve placement in Step 4.

Step 4: Aim It & Approve Placement

  • The moment your camera comes online, we'll email you a setup link — subject line: "aim it & approve placement."
  • Open it on your phone for a live view from the camera. The first image takes about 15–20 seconds, then it updates every few seconds.
  • Aim the camera so your seating area fills the frame, run through the on-page checklist, and tap Confirm Placement. You (or your installer) approve it — no waiting on us.
  • Working with an installer or A/V tech? Forward the email — the link opens from any phone with no login needed.
  • Approving placement turns the floodlight off and starts your ~2-week warm-up. After warm-up, your camera flips to Active automatically and weekly counts start sending to your Daily Digest recipients.

Reference Images

Camera positioning above stage with a clear view of the audience
Image A: Camera positioning above stage with a clear view of the audience
Camera point-of-view of the audience
Image B: Camera point-of-view of the audience

Need a hand?

Our team is happy to walk you through the install or help you get your camera placement dialed in.

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